Kelvonia™ Company Details

Eligibility and Account Responsibilities

By using this website, you confirm that you are legally permitted to enter into the relevant transaction in your place of residence. If a minor uses the website under your supervision, you are responsible for ensuring that the use is permitted by law.

Certain store features and purchases may require personal details, including contact, billing, payment, or delivery information. You agree to submit information that is accurate and to update it when necessary.

You are responsible for keeping your account credentials secure and for activity carried out through your account. Do not sell, transfer, or allow unauthorized use of your account.

Product Information and Compatibility

Kelvonia™ offers automotive electronics and related accessories. Product pages are intended to describe the listed item's features, specifications, and intended use as accurately as reasonably possible.

Displayed colors and product appearance may vary according to screen settings, lighting, photography, or device configuration. Images are provided to help customers understand the product and may not reproduce every detail exactly.

Vehicle systems, connector types, operating systems, and installation requirements can differ. You are responsible for reviewing the published specifications and compatibility information before purchasing or installing an accessory.

Product details, availability, and listings may be updated when necessary. Any material change will be handled subject to applicable law and the rights attached to existing orders.

Orders and Acceptance

Submitting an order is a request to purchase the selected products. An order is subject to payment authorization, availability, and confirmation through the store's ordering process.

If an order cannot be accepted or needs to be changed, we will make reasonable efforts to contact you using the information supplied during checkout.

Please review product selections, quantities, delivery details, and contact information before submitting your order. Requests to modify or cancel an order depend on its fulfillment status and the applicable cancellation policy.

Products purchased through the store are intended for the customer's personal use unless a different arrangement has been expressly agreed. Nothing in this section restricts rights provided by applicable law.

Prices, Payments, and Billing

The prices and promotional offers displayed on the website may change over time. The order summary presented at checkout shows the applicable product prices and disclosed charges for that transaction.

Unless expressly included, shipping fees, taxes, import duties, or other applicable charges may be additional. Any charges required to be disclosed before purchase will be handled in accordance with applicable law.

You agree to provide valid payment and billing details and to use a payment method that you are authorized to use. Payments are subject to the authorization and processing procedures of the applicable payment provider.

Promotions may have their own eligibility requirements, validity periods, or restrictions. If promotion-specific terms apply, those terms will be presented where appropriate.

Shipping and Delivery

Delivery estimates are provided for planning purposes and may vary by destination, carrier, customs processing, and other circumstances.

We will provide order and shipping information through the applicable order confirmation or dispatch communication when available.

If a delivery is delayed, appears lost, or arrives damaged, please contact customer support so the situation can be reviewed under the Shipping Policy and Return & Refund Policy.

Nothing in these Terms excludes any responsibility that cannot lawfully be excluded under applicable consumer protection rules.

Intellectual Property

Website materials, including original text, graphics, layouts, photographs, product descriptions, and visual elements, may be protected by intellectual property laws.

Unless authorized by law or by the relevant rights holder, you may not reproduce, republish, modify, distribute, or commercially exploit protected store materials without prior permission.

Names, logos, and other identifying elements belonging to third parties remain the property of their respective owners. Use of the store does not grant ownership of, or a license to, those rights.

Third-Party Tools

Some store features may rely on services or tools supplied by independent third parties. These services may operate under their own terms, privacy practices, and availability conditions.

Where a third-party service is involved, review its terms and applicable privacy information before using it. We do not control the independent operation of external services.

External Websites and Links

Our website may contain links to external websites or services for reference or convenience. Those destinations are operated independently and may have different terms and privacy policies.

Visiting an external website is your decision. Review its terms before providing personal information or making a purchase. Questions about products or services offered by a third party should generally be directed to that provider.

Shopify Platform

This store is hosted on Shopify's commerce platform. Shopify provides technology that enables the website and its shopping features to operate.

Purchases made through this store are transactions between the customer and the store operator identified in the applicable business information and checkout disclosures.

Shopify's role as a platform provider does not replace the store's own responsibilities for its products, customer communications, order handling, or applicable legal obligations.

Privacy and Personal Information

Personal information submitted through the store is handled in accordance with the applicable Privacy Policy and relevant law. Information may be processed by Shopify and service providers when necessary to operate the store, handle transactions, and provide customer support.

Please review the Privacy Policy for details about the categories of information collected, how information is used, and the choices or rights that may be available to you.

Customer Feedback

If you submit reviews, suggestions, or other feedback, you confirm that you have the right to provide that material and that it does not knowingly violate another person's rights or applicable law.

You grant the store permission to use feedback you voluntarily provide for purposes related to displaying reviews, improving products or services, and communicating customer experiences, subject to applicable law and any rights that cannot be waived.

We may moderate or remove material where reasonably necessary for legal compliance, safety, relevance, or protection against fraudulent or abusive content.

Errors and Corrections

Occasionally, a listing or website page may contain an error, missing detail, outdated price, or incorrect availability statement.

Where permitted by law, we may correct inaccurate information and take appropriate steps when an error affects an order. If an order is affected, we will make reasonable efforts to communicate the available options.

This provision does not remove rights that customers have already acquired under applicable law.

Acceptable Use

You agree to use the website for lawful purposes and in a way that does not interfere with other customers or the operation of the store.

• Do not use the website to commit fraud or violate applicable law.
• Do not attempt to gain unauthorized access to store systems or accounts.
• Do not introduce malicious code or interfere with website security.
• Do not misuse another person's personal information.
• Do not submit knowingly false, unlawful, or infringing content.

Where necessary and legally permitted, access may be restricted to address abuse, security risks, or material violations of these Terms.

Suspension and Termination

Access to some or all website features may be restricted where required for security, legal compliance, or the prevention of misuse.

Any action affecting an existing order or customer right will remain subject to applicable law and any obligations that continue after access ends.

Website Information and Product Warranties

Website content is provided to help customers understand the products and services available. While reasonable care is taken in preparing listings, information may occasionally require clarification or correction.

Product-specific warranties, where offered, are governed by the applicable product documentation and warranty terms.

To the extent permitted by law, no additional warranty should be inferred beyond those expressly provided. Nothing in these Terms excludes a warranty or consumer guarantee that applicable law does not permit the store to exclude.

Limitation of Liability

To the extent permitted by applicable law, the store is not responsible for losses that are indirect or unforeseeable and that arise from circumstances outside its reasonable control.

This provision does not limit liability where such a limitation is prohibited by law, including applicable rights relating to defective products, fraud, or other non-excludable obligations.

Indemnification

Where permitted by law, you may be responsible for third-party claims or losses that directly result from your unlawful misuse of the website or material breach of these Terms.

This provision applies only to the extent legally enforceable and does not remove any non-waivable rights or protections.

Severability

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. The affected provision will be interpreted or limited only as necessary to address the issue.

No Waiver and Entire Agreement

Failure to enforce a provision on one occasion does not necessarily waive the right to enforce it later.

These Terms, together with the policies expressly referenced on the website, describe the terms governing use of the store, subject to any separate agreement and mandatory legal rights that apply to a particular transaction.

Assignment

You may not transfer your rights or obligations under these Terms where doing so would require the store's consent and that consent has not been obtained.

Any transfer by the store will be handled subject to applicable law and any required notice or consent.

Governing Law and Consumer Rights

The law applicable to these Terms will be determined by the relevant legal rules and circumstances of the transaction.

Nothing in these Terms is intended to deprive a consumer of mandatory protections available under the laws that apply to their purchase.

Section Headings

Headings are included to make these Terms easier to navigate. They do not independently change the meaning of the provisions.

Updates to These Terms

We may revise these Terms when the store, its services, or applicable requirements change.

The updated version will be published on this page with any effective date or notice required by applicable law. Please review the page periodically for changes.

Contact Information

For questions about these Terms or the operation of the Kelvonia™ store, please contact the business using the details below.

Company: Guangzhou Jiajin Technology Development Co., Ltd.

Brand: Kelvonia™

Address: Room A731, Room 302, 2nd and 3rd floor, No. 199 Yinglong Road, Tianhe District, Guangzhou

Email: service@kelvonia.com

Phone: +86 18477683600

Business hours: 24 hours a day, 7 days a week.